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What Is MuleSoft – And How Can It Help Your Organisation in 2025?

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Technology has always been a crucial enabler of success, and its significance has only increased in recent years. Digital technologies have given companies new ways to connect with customers, partners and employees, resulting in consumers paying more for a great experience.


 In this era, knowing how technology can be used to better connect your organisation’s digital transformation process is essential if you want it to succeed. That’s where MuleSoft Anypoint Platform (often just “MuleSoft”) comes in.

What is MuleSoft? How can it aid your digital transformation in 2025?

MuleSoft is an integration and API-platform that helps organisations connect their applications, data and devices. Its Anypoint Platform enables companies to unlock the power of their legacy systems, cloud apps and new-generation AI and automation tools in a fast, flexible and scalable way. You can use it to build custom integrations, automate processes and expose data & services as reusable APIs.

 

Since 2025 is very much the year of AI-driven workflows, autonomous agents and composable architectures, integration isn’t just about “connecting apps” anymore — it’s about enabling data, services and intelligence to act as building blocks across the enterprise. According to MuleSoft’s 2025 Connectivity Benchmark Report:

 

  • 93 % of IT leaders say they plan to introduce autonomous agents within the next 2 years. 
  • 95 % report that integration is still the key hurdle to effective AI adoption.
  • Organisations now use on average nearly 900 applications — 45 % of respondents report using 1,000+ applications.

 

In short: if you want to make AI, analytics, multi-cloud, digital channel strategies and real-time experiences work, you need a robust integration foundation — and that’s what MuleSoft offers.

Mulesoft does this by providing a drag-and-drop visual tool (MuleSoft Composer) that allows you to link different apps and services. With a variety of pre-built connections, MuleSoft Composer makes it easy to connect popular applications like Salesforce, Workday, Twilio, Google Sheets, and more.

Shahed Miah

SENIOR CONSULTANT

The Role of Anypoint Platform in MuleSoft

Anypoint Platform is the flagship integration platform-as-a-service (iPaaS) and full-life-cycle API-management solution from MuleSoft. It supports an API-led connectivity approach—building integrations as reusable, composable assets rather than ad-hoc point-to-point links.

 

By adopting Anypoint Platform, organisations can:

  • Re-architect legacy SOA, on-premises systems and siloed integrations into a composable, API-led architecture.
  • Migrate to public cloud, private cloud or hybrid with flexibility.
  • Enable SaaS-first strategies and expose services via APIs for external and internal consumption.
  • Accelerate IT delivery, increase agility and scale innovation.

Key Components of Anypoint Platform

Anypoint Design Centre

This web-based environment helps you design, prototype and document APIs and integration flows. Recent enhancements include natural-language assisted API spec generation and visual modelling. Using it you can:

  • Rapidly design your API contract (REST, GraphQL, event-driven).
  • Collaborate across teams in real-time, with low-code or pro-code options.
  • Use built-in connectors and templates to speed development.

 

Anypoint Management Centre

This provides centralised oversight of APIs, integrations, traffic, dependencies and operational health. Updated features in 2025 include governance dashboards with visibility into agent-to-system interactions and usage/reuse metrics. (blogs.mulesoft.com)
 Capabilities include:

  • Mapping APIs and dependencies across your estate.
  • Monitoring performance, trends, adoption and reuse of assets.
  • Enforcing policies, security and versioning.

     

Anypoint Connectors & Exchange

MuleSoft offers hundreds of certified connectors (to Salesforce, SAP, ServiceNow, databases, etc) and a library (Exchange) for reusable templates and assets.
 In 2025, new enhancements support AI-chain connectors (e.g., vector & inference connectors) to integrate LLMs, generative AI and AI workflows. (Mulesoft)

 

Mule Runtime & Deployment Fabric

The runtime engine hosts your Mule applications whether on-premises, cloud, hybrid or via runtime fabrics like CloudHub 2.0. In 2025, the release emphasises multi-cloud deployment, composable architecture and “agent-actionable” connectivity. (Scalefocus)

The engine that hosts and runs Mule applications is referred to as a Mule Runtime. It’s similar to an application server and can be provisioned on-premises and/or in the cloud. One Mule Runtime can host multiple Mule applications

Shahed Miah

SENIOR CONSULTANT

How MuleSoft & Salesforce Accelerate Digital Transformation Together

As a consulting partner specialising in both Salesforce and MuleSoft, you’ll be familiar with the joint value-proposition — and in 2025 that value has only multiplied:

 

  • MuleSoft unlocks data from legacy systems and delivers it via APIs into Salesforce Clouds (Sales, Service, Experience, Data Cloud) enabling a single source of truth for customer, partner or product data.
  • With the rise of generative AI and agents inside Salesforce (e.g., Einstein Copilot), APIs built on MuleSoft become actionable triggers and data sources for natural-language workflows.
  • The synergy enables organisations to move faster: launching new digital apps, experiences or services with more agility and less technical debt.
How Can Mulesoft Help Your Organisation | Pracedo | Salesforce Platinum Partner

Why Your Organisation Should Consider MuleSoft in 2025

Here are some of the key business and technical benefits you’ll want to highlight:

 

Business benefits:

 

  • Faster time-to-market: Reusable APIs and templates mean you can add new channels/applications (mobile, web, IoT, partner) more quickly.
  • Cost reduction & operational efficiency: Fewer bespoke integrations, less duplication, reduced maintenance. Case studies suggest 2×-5× faster project delivery in sectors like healthcare when using API-led connectivity.
  • Better customer/employee/partner experience: Real-time unified data, integrated systems, faster turnaround—all underpin enhanced experience.
  • Innovation enablement: With composable architecture and AI-ready connectivity, you’re set for next-gen workflows, intelligent automation, agents and analytics.

 

Technical benefits:

 

  • Scalability & reusability: The three-layer API model (System, Process, Experience APIs) supports modular, reusable design.
  • Hybrid and multi-cloud support: On-prem, cloud, hybrid scenarios are fully supported.
  • AI-and-agent integration: In 2025, MuleSoft offers generative API spec creation, natural-language project scaffolding, AI-chain connectors and “agent-actionable” runtime.
  • Robust governance & visibility: Strong API management, monitoring, policy-enforcement and usage metrics to keep your ecosystem under control.

Choosing the Right Partner for a Successful MuleSoft Integration

Integration projects demand not only platform expertise but also business-change experience, architecture governance, and broad cross-system thinking. When selecting a partner (such as Pracedo), you’ll want:

 

  • Certified MuleSoft and Salesforce consultants, experienced in hybrid integration, API strategy, legacy modernisation and cloud deployment.
  • Domain experience and methodology, especially in your industry (e.g., Technology, FinTech, Manufacturing, Retail, Nonprofit).
  • Change-management capabilities, because making integrations work often involves business process redesign, data clean-up and stakeholder alignment.
  • Ongoing support and governance services, ensuring your platform remains healthy, secure, nimble and reusable over time.
  • Forward-looking mindset, including AI readiness, composable architecture and scalability beyond the initial project.

Summary

In 2025, the role of integration has matured: it’s not just about connecting systems, it’s about enabling intelligent, data-driven, composable business models. With the Anypoint Platform from MuleSoft, your organisation can build the foundation to support digital workflows, seamless experiences, AI-driven automation and multi-cloud deployment — all with reuse, governance and agility built in.

 

If your roadmap includes legacy modernisation, SaaS adoption, omnichannel experiences, AI/agent integration or simply moving faster while reducing tech debt, MuleSoft remains one of the most strategic platforms to evaluate.

—

Pracedo is an award-winning Summit (Platinum) Salesforce Consulting Partner that delivers innovative Salesforce implementations to forward-thinking customers.

 

With over a decade of experience focused on Salesforce, and with offices in London, Milan, Rome, Belgrade, Amsterdam, Brisbane and Melbourne, we work with our customers to unlock the power of the platform through tailored implementations that facilitate achieving business goals and ambitions. Our talented team of over 80 Salesforce professionals globally means that Pracedo offers a boutique consultancy experience, delivered locally to you, with the breadth and depth of knowledge earned from delivering over 1000 projects across our locations.

 

Pracedo specialises in Digital Transformation and Change Management. Implementations and customisations include: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Revenue Cloud, Salesforce Experience Cloud and Salesforce Nonprofit Cloud.

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