Strategic
Salesforce Consulting
Maximise Your Investment with Expert Salesforce Consulting
What is Salesforce Consulting?
Drive growth with Salesforce
Salesforce Consulting involves leveraging Salesforce expertise to help businesses optimise their operations, improve customer relationships, and achieve strategic goals. Consultants analyse business needs, design and implement Salesforce solutions, provide training, and offer ongoing support to maximise the platform’s value.
Salesforce Roadmap Development
Strategically prioritise, meticulously plan, and effectively phase a Salesforce roadmap that is custom-tailored to align with your business’s unique needs and aspirations.
Salesforce Health Check
We conduct a Salesforce audit to pinpoint any bottlenecks, challenges and inefficiencies in your existing setup, then craft a tailored development plan using our technical expertise to get you back on track.
Business Process Review
We review your business processes to identify opportunities for improving efficiency and productivity, with a strong emphasis on enhancing satisfaction for both your team and customers.
Experience Design
We work with a people-first design philosophy, taking into account the needs of both internal teams and customers to develop engaging experiences. We apply this vision to Salesforce by designing a seamless and intuitive user experience across all touchpoints.
Strategic Transformation
When adopting new technologies or undergoing big change, it’s crucial to focus on how to make the biggest impact. By uniting your executive teams, their goals and visions, we’ll create a plan that matches your business aims, setting the stage for lasting success.
Change Management
Effective change management hinges on people embracing it. We listen, advocate and dismantle barriers, defining new achievable milestones which help promote a smooth and successful transition for your organisation.
Training and Enablement
With the increasing adoption of Salesforce, there’s a growing need for skilled administrators to manage it. To empower customers with the right skills and knowledge to effectively manage their Salesforce, we offer training and managed services to increase user adoption.
Sustainable, Scalable Salesforce Strategies
Future-proof your organisation
Evolving operational complexities. Distributed workforces. Increasingly demanding customer expectations. The exponential growth of data science and AI. These ever-shifting dynamics test the resilience of even the most sophisticated technology strategies. Our Salesforce Consulting delivers future-fit strategies that equip you to proactively anticipate customer needs, adapt swiftly to market shifts, and foster a cohesive and agile workforce.
Salesforce Consulting with a Difference
STRATEGIC salesforce ConsultiNG
Our Salesforce consulting is anchored in advanced CRM automation and data analytics. We ensure that flexibility, innovation, and resilience form the foundation of every strategy we craft.
Our Approach
Consultancy with a difference
Our consulting approach is designed to accelerate the value you gain from your investments. We blend our four pronged approach with deep industry experience, Salesforce expertise, and a suite of accelerators to deliver swift, impactful Salesforce consulting results.
Customer
Enablement
Empowering Success
We provide comprehensive training along with ongoing support to ensure that your team has long-term success with Salesforce.
People-First
Design
Designing with Empathy
Our focus is on the needs and wants of the end-users so that digital experiences are not only functional but also intuitive and engaging.
Aligned
Innovation
Innovation in Harmony
Our solutions are built on best practices, keeping your organisation at the forefront of innovation while ensuring alignment with your systems.
Data
Architecture
Data as the Foundation
We employ robust data architecture, underpinned by strong governance and stewardship, as the cornerstone of success.