Privacy Policy

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for Pracedo and all related mediums under this name, and governs the privacy of its users who choose to interact with them.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, Pracedo, and associated mediums. Furthermore the way Pracedo processes, stores and protects user data and information will also be detailed within this policy.

Our Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Pracedo’s domains include www.pracedo.com and www2.pracedo.com.

Use of Cookies
Pracedo uses cookies to better the users’ experience while visiting the website domains www.pracedo.com and www2.pracedo.com. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This functionality is provided by Pardot, which uses cookies to track visitor usage within the Pracedo website domains. The software will save a cookie to your computer’s browser(s) in order to track and monitor your engagement and usage of the website. You may clear your browser(s) cookie history at any time, subsequently removing the Pardot cookie until you return to the Pracedo website again.

 

You can read Pardot’s privacy policy here: http://www.pardot.com/company/legal/privacy-policy/.

 

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts.

 

Contact & Communication
Users contacting Pracedo through our website, social media, or other mediums do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely in Pracedo’s instance of Salesforce and Pardot, as detailed in General Data Protection Regulation. Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that submitting such forms is done at at their own discretion.

 

Pracedo uses any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to send you an automatic email from Pardot with information relating to the service you’ve requested, one-to-one operational and sales emails necessary for business transactions, and a request to opt-in to marketing communications.

 

Communication Preferences

 

Every marketing email from Pracedo contains instructions on how to opt out of receiving further marketing emails from the Company.
If you provide Pracedo with contact information, you can manage how the Pracedo uses your information by accessing our Preference Center.
You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Pracedo’s marketing emails. Additionally, you can unsubscribe here. Opting out via the unsubscribe link or the preference center will not unsubscribe you from receiving operational or transactional emails from Pracedo.

 

Activity Tracking
Email marketing campaigns published by Pracedo may contain tracking facilities within the actual email, via Pardot. Subscriber activity is tracked and stored in a Pardot and Salesforce database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no means a comprehensive list].

 

Additionally, social posts on Twitter, LinkedIn, and Facebook may also contain tracking facilities within the actual post, via Pardot. Visitors who click on these links will have their clicks stored in Pardot. But the click activity may not always be associated with your personal information, depending on whether or not you have active Pardot tracking cookies on your browser(s).

 

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

 

External Links
Although this website only looks to include quality, safe, and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

 

Pracedo cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

 

Communication, engagement and actions taken through external social media platforms that Pracedo participates on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Pracedo will never ask for sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

 

Pracedo may ask for users for business-related information, or engage with users in a manner appropriate to standard business culture.

 

Pracedo may use social sharing buttons, which help share content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

 

Pracedo through its social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

 

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Data Storage
Pracedo uses Pardot and Salesforce to store and process customer and user information. Both Pardot and Salesforce are GDPR compliant technologies. You can learn more about GDPR and Salesforce here.

 

Pracedo collects and stores only the information that is relevant to our business processes, information which visitors and customers have freely given, information which is available on public record, or activity information which has been collected via Pardot tracking.

 

To see a full copy of your information or to request that your information be forgotten, please contact us at privacy@pracedo.com.