Make Customer Service Your USP With Salesforce Service Cloud

Boost your customer lifetime value with our Salesforce consulting solutions

Deliver Amazing Customer
Service With The World's #1 CRM

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See the whole picture

With one place to see all of your customers' issues, you can make the right decisions at the right time while reducing admin time with Salesforce Service Cloud.

Customer service, anywhere, on the go

Use Service Cloud Mobile to deliver fast, responsive customer service anywhere, on the go.

Work smart, not hard

Optimise your workflows and automate repetitive tasks, so you can focus on what really matters - your customers' happiness.

Integrate with ease

Upgrade your customer service with seamless integration with productivity tools like Mailchimp, Survey Monkey and DocuSign.

Improve Your Customer Service With Pracedo

We can help you boost your customers’ happiness like never before. With more than a decade of experience, we understand how to help businesses achieve success. Whether you need help carving out your processes, implementing Salesforce Service Cloud, or training staff on the platform – we’re here to elevate your customer experience.

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Turn Your Customer Centre Into A Profit Centre

Connecting your contact centre with Salesforce Service Cloud can result in a huge win for your service team. By using data available across Salesforce, you will have full visibility about your customer concerns. With this information, you can make your customers self-serve on your platform, saving you time and resources – while increasing engagement and customer satisfaction.

The Benefits Of Salesforce Service Cloud

With on the go access to your customer service portal, you’ll always be in the know with your latest customer data with Salesforce Service Cloud.

Automate customer service needs and set rules to ensure that your agents are always productive, but never overstretched.

Your agents have access to all your customers’ data through one medium, allowing them full insight into behaviour. With this information they can personalize and predict needs for each specific person, making the agent-to-customer relationship more efficient.

Our Clients

We create solutions for the world’s most innovative brands.

The Impact Of
Salesforce Service Cloud