Meet Our Team

Phil Young

Chief Operating Officer

"Ensuring a good platform build is only part of the solution when you are looking at transforming a business. You also need to ensure that the people are engaged in a meaningful way throughout the process and our focus on change & adoption ensures that you will maximise your return on the Salesforce investment from day 1"

Experience & Interests

Phil Joined Pracedo in June 2023 as Chief Operating Officer with 17 years experience in the ecosystem running his own partner consultancy. In his past, Phil has run many global rollouts with blue-chip international organisations with a focus on increasing ROI through high adoption at launch.

Industry Expertise

Product Specialisms

View my Salesforce certificates

Building Digital Portals That Work – Experience Cloud

In 2025, digital portals are no longer optional — they’re essential. But a great portal isn’t just about aesthetics or a flashy interface. Modern portals need to deliver real-time data, secure access, and an intuitive user experience, all while supporting the speed and scale of your business.
Salesforce Experience Cloud provides the tools to make this possible, enabling organisations to build portals that are both functional and engaging.

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