Ideas & Insights
In today’s customer-centric landscape, delivering exceptional service is non-negotiable. Traditional customer service methods struggle to keep up with rising expectations
Data is the foundation of AI systems, but in the high-tech sector, many businesses hesitate to adopt AI due to
In today’s customer-centric landscape, delivering exceptional service is non-negotiable. Traditional customer service methods struggle to keep up with rising expectations for efficiency, personalisation, and availability. Salesforce’s Agentforce is an AI-driven platform designed to address these challenges. By enabling 24/7 support, streamlining inquiries, and providing real-time data access.
Data is the foundation of AI systems, but in the high-tech sector, many businesses hesitate to adopt AI due to a perceived lack of data quality. At Pracedo, a Salesforce Partner, we frequently encounter this concern: “Our data is too poor for AI to work.” This fear can paralyse innovation and prevent companies from leveraging tools like Salesforce’s Agentforce.
Customer experience is more crucial than ever. With a multitude of options at consumers’ fingertips, the ability to provide exceptional service can be the differentiator that sets a brand apart.
The travel and tourism industry is undergoing a profound transformation, driven by changing consumer preferences and technological advancements. As travellers increasingly seek personalised, seamless experiences, new-age disruptors are emerging to challenge traditional business models.
Customer experience is more crucial than ever. With a multitude of options at consumers’ fingertips, the ability to provide exceptional service can be the differentiator that sets a brand apart.
The travel and tourism industry is undergoing a profound transformation, driven by changing consumer preferences and technological advancements. As travellers increasingly seek personalised, seamless experiences, new-age disruptors are emerging to challenge traditional business models.
The construction industry is undergoing huge changes, with AI at the heart of the transformation. While AI promises to revolutionise the industry by boosting efficiency, safety, and profitability, many construction companies remain behind the curve.
In today’s fast-paced digital landscape, optimising your technology stack is crucial for business success. Just as regular spring cleaning refreshes your home, a thorough audit of your Salesforce Marketing Cloud Account Engagement (formerly Pardot) platform can unlock hidden potential and drive better results.
In today’s fast-paced, hyper-competitive business landscape, the sales function has evolved from a transactional role to a strategic one. Companies are grappling with increasingly complex sales cycles and customer retention. For software companies, these challenges are particularly acute.
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Our impact resonates globally as a Salesforce Summit Partner, with a vibrant presence in London (UK), Amsterdam (The Netherlands) and Melbourne (Australia). This footprint allows us to bring our innovative solutions and strategic partnerships across continents. In these key cities, we leverage local insights and global trends to empower organisations worldwide, embodying our commitment to creating a lasting, positive change in the Salesforce ecosystem.
Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Data Cloud, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service Cloud, Salesforce Einstein, Salesforce Revenue Cloud, Salesforce Nonprofit Cloud.
Technology, Media, FinTech, Built Environment, Education, Financial Services, Travel, Business Services, Manufacturing, Retail, Hospitality, Technology, Nonprofit and many more…
We’re not just Salesforce Consultants; we’re innovators committed to boosting revenue with transformative solutions. We specialise in Salesforce Consulting, Salesforce Implementations, MuleSoft and custom integrations and Salesforce Managed Services.
Our holding company, Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. Headquartered in New Jersey, Ascendion combines technology and talent to deliver technical debt relief, improve engineering productivity solutions, and accelerate time to value, driving clients’ digital journeys with efficiency and velocity. Guided by “Engineering to the power of AI” [Engineering AI] methodology, Ascendion integrates AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital.
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