Service departments are under extreme pressure, needing to grow revenue and reducing costs while simultaneously maximising the customer experience. Do you want to know how you can get the most value out of service teams for your business? Then join us for the virtual masterclass around Service Cloud on October 3rd.

Learn how you can leverage the latest Salesforce Service Cloud capabilities to add value to your service teams. Together with our experts, you will dive into todays challenges, the strategic role of service cloud and:

• Best practice on case flows and automation
• Discover Self-Service & Case Deflection
• See how Field Service empowers your team, streamlines operations, and delivers service excellence

On top of seeing Salesforce Service Cloud in action in a live demo you will have to chance to scale your service team to fuel your growth and adapt to today’s business challenges.

Register now, as spots will be limited! See you soon.

Agenda

A masterclass is a 60-minute deep-dive session driven by Salesforce product experts. It will give you the opportunity to see Salesforce products live in action. In an interactive way, you will learn how to leverage certain use cases for your own organisation so make sure to bring burning questions with you.

• Welcome & Introduction
• Pracedo Overview
• The State of Service
• How Salesforce can Help You
• Demo
• Q&A