Pracedo Announces Phil Young as New COO

Pracedo, a leading Salesforce consulting partner, has promoted Phil Young to the position of Chief Operating Officer (COO). Phil previously served as the Head of Professional Services at Pracedo, where he transformed the department and delivered exceptional customer satisfaction.

Pracedo, a leading Salesforce consulting partner to enterprise customers, promotes Phil Young to COO.

London, 20, November, 2023Pracedo, a leading Salesforce consulting partner to enterprise customers, announces the promotion of Phil Young to the position of Chief Operating Officer (COO). Following his outstanding tenure as the Head of Professional Services, Phil is set to bring the company’s operational strategies to new heights.

Since joining Pracedo in June, Phil Young has been pivotal in transforming the company’s professional services department. Under his stewardship, the department has seen remarkable growth, innovation in Salesforce solution delivery, and sustained high levels of customer satisfaction. His profound understanding of Salesforce technologies and unwavering commitment to excellence have propelled Pracedo forward.

“Phil’s ascent to COO is a reflection of his extraordinary leadership abilities and extensive knowledge in our industry, with 17 years as a Salesforce Consultancy owner under his belt”, stated Matt Schutz, CEO of Pracedo. “With Phil managing our operations, we’re well-equipped to reach our goals and grow.”

Phil joins Pracedo after co-running a Salesforce consultancy where he prioritised user adoption and addressing user engagement alongside technical solutions. Over 17 years of leading Stimulus, Phil developed the business to a £2m enterprise employing 17 customer-facing consultants. He and his team delivered enterprise projects, often including global rollouts, for international blue-chip organisations including Aston Martin, Cushman & Wakefield, Unilever, bp/Castrol, Randstad and many more.

In his new role, Phil will manage the company’s day-to-day operational activities, ensuring the continued delivery of cutting-edge Salesforce consultancy and best practices to customers. He will be instrumental in shaping delivery strategy, enhancing operational efficiency, and nurturing a culture of innovation and excellence.

“I am both honoured and thrilled to step into the COO role at Pracedo,” Phil Young commented. “This new role presents a fantastic opportunity to augment our operational successes and propel the company to greater achievements.”

Phil brings a rich reservoir of experience and a track record of success within the Salesforce ecosystem. His acumen in strategic planning, team leadership, and customer relations will be invaluable in his role as COO.

This announcement of Phil Young’s appointment as Chief Operating Officer follows a period of significant advancements for Pracedo. In April, the company garnered considerable attention in the Salesforce ecosystem through its strategic expansion, a move catalysed by its acquisition by Collabera Digital. This pivotal development has greatly amplified Pracedo’s capabilities, enabling the company to offer its customers a broader spectrum of transformative, high-tier consulting services, with a particular emphasis on digital transformation and scalable enterprise projects. Phil Young’s leadership will be instrumental in steering Pracedo through this expanded operational scope, driving further innovation and excellence in consulting and delivery.

About Pracedo

Pracedo is an award-winning Summit (Platinum) Salesforce Consulting Partner that delivers innovative Salesforce implementations to forward-thinking customers.

With over a decade of experience focused on Salesforce, we work with our customers to unlock the platform’s power through tailored implementations that facilitate achieving business goals and ambitions. Our talented team of over 80 Salesforce professionals globally means that Pracedo offers a boutique consultancy experience delivered locally to you, with the breadth and depth of knowledge earned from delivering over 1000 projects across our locations.

Pracedo specialises in Digital Transformation and Change Management. Implementations and customisations include Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Revenue Cloud, Salesforce Experience Cloud and Salesforce Nonprofit Cloud.

Jess Thompson
Group Senior Marketing Manager
+44 (0)203 510 0910

Level 2, 70 Mark Lane, London, EC3R 7NQ

At Pracedo, we’re not just Salesforce Consultants. We’re the driving force behind innovation, change, and visionary solutions dedicated to boosting revenue. Our mission is to redefine the customer journey by simplifying processes and helping people to work smarter, not harder. Our purpose is to create a lasting impact on people, organisations, and communities, all powered by the capabilities of Salesforce.

Tags: Salesforce, Data, AI

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At Pracedo, we’re more than Salesforce Consultants – we’re catalysts for change, empowering organisations with visionary solutions for smarter work and impactful results.

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