Ideas & Insights

Salesforce allows hospitality businesses to boost productivity during a downturn by creating leaner and more efficient approaches to sales. In this article, we’ll explore how Salesforce can help hospitality businesses…

Good customer service has been shown to lead to better customer satisfaction, loyalty, and lifetime value, but it’s not always the easiest thing to provide. This is where Salesforce Service Cloud comes in. Salesforce Service Cloud offers automatic response tools, integrated messaging systems and various customer self-service options, allowing you to easily streamline workflow processes and guarantee customer satisfaction from the start…

Although having an in-depth comprehension of your customers is crucial for marketing success, more than 40% of marketers still don’t have unified marketing data at hand to analyse. Salesforce Marketing Cloud enables you to assign specific marketing tasks to different team members and gain intelligent insights about your customers’ behaviours with AI-driven analytics…

Salesforce has an extensive suite of marketing automation tools that allow businesses of all sizes to quickly create and deploy powerful campaigns. With Salesforce, you can…