Phil Joined Pracedo in June 2023 as Chief Operating Officer with 17 years experience in the ecosystem running his own partner consultancy. In his past, Phil has run many global rollouts with blue-chip international organisations with a focus on increasing ROI through high adoption at launch.
How Salesforce’s Agentforce Technology Benefits IT: A Must-Consider for Today’s CTOs and CIOs
IT leaders are on the frontline, balancing innovation with security and efficiency to drive organisational success. Salesforce’s latest AI-powered functionality built directly into the platform, Agentforce, is designed to support IT departments. It achieves these goals by simplifying and securing customer interactions across multiple channels. For CTOs and CIOs, Agentforce represents a significant opportunity to streamline operations, enhance security, and seamlessly integrate with existing infrastructure—all while lightening the load on IT teams.
