Penny Townsend

Chief Operating Officer

Penny has worked in hundreds of Salesforce implementations and has played all the roles from customer, to ISV, to Consultant. At Pracedo, Penny’s role is to align customer objectives, commercials and delivery. This ensures we have a successful and growing business while delighting customers and building a happy and thriving team of Salesforce professionals. Penny is passionate about seeing our Consultants grow in their careers, particularly our apprentices and enabling our team to be successful is her biggest motivation.

Penny is a single mum to her 16 year old daughter and looks after our “Pracedog”, Bolt (a miniature Sausage Dog). When she gets time, Penny loves running and geeking out over classic movies, sci-fi, horror and James Bond in particular and is still working on her first novel!