Bailey joined Pracedo in November 2021. He has over 7 years of experience in Marketing, Product Management & Analytics roles and has worked client-side on Salesforce Marketing Cloud for over four years; delivering projects and managing Teams primarily within the Financial Services industry.
How Salesforce’s Agentforce Technology Benefits IT: A Must-Consider for Today’s CTOs and CIOs
IT leaders are on the frontline, balancing innovation with security and efficiency to drive organisational success. Salesforce’s latest AI-powered functionality built directly into the platform, Agentforce, is designed to support IT departments. It achieves these goals by simplifying and securing customer interactions across multiple channels. For CTOs and CIOs, Agentforce represents a significant opportunity to streamline operations, enhance security, and seamlessly integrate with existing infrastructure—all while lightening the load on IT teams.