Meet Our Team
"Our team in Amsterdam builds close, long-lasting relationships with our customers so they can meet their goals using Salesforce. With deep local knowledge and technical skills, as well as first-hand experience using the Salesforce platform, we're able to deliver lasting results for sustainable growth."
Arno Epping leads the Amsterdam office as Managing Director, Pracedo Netherlands. Epping has extensive knowledge of the Salesforce ecosystem. He previously worked as a Salesforce Consultant and Senior Account Executive, where he gained extensive knowledge of how customers can benefit from digital transformation. At Pracedo, Epping utilises his technical expertise and consultative principles for customer success, to benefit new and existing consumers.
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IT leaders are on the frontline, balancing innovation with security and efficiency to drive organisational success. Salesforce’s latest AI-powered functionality built directly into the platform, Agentforce, is designed to support IT departments. It achieves these goals by simplifying and securing customer interactions across multiple channels. For CTOs and CIOs, Agentforce represents a significant opportunity to streamline operations, enhance security, and seamlessly integrate with existing infrastructure—all while lightening the load on IT teams.
High-tech businesses often face challenges around data fragmentation and quality, but a structured approach can overcome these obstacles. By starting small and leveraging Salesforce’s robust platform, businesses can address their data concerns and build trust in their AI readiness.
In today’s customer-centric landscape, delivering exceptional service is non-negotiable. Traditional customer service methods struggle to keep up with rising expectations for efficiency, personalisation, and availability. Salesforce’s Agentforce is an AI-driven platform designed to address these challenges. By enabling 24/7 support, streamlining inquiries, and providing real-time data access.
Address: Level 2, 70 Mark Lane, London, EC3R 7NQ, UK
Phone: +44 (0)203 510 0910
Address: Suite 11.01, Level 11, 60 Castlereagh Street
Sydney, NSW 2000, Australia
Email: ask@pracedo.com
Our impact resonates globally as a Salesforce Summit Partner, with a vibrant presence in London (UK), Amsterdam (The Netherlands) and Melbourne (Australia). This footprint allows us to bring our innovative solutions and strategic partnerships across continents. In these key cities, we leverage local insights and global trends to empower organisations worldwide, embodying our commitment to creating a lasting, positive change in the Salesforce ecosystem.
Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Data Cloud, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service Cloud, Salesforce Einstein, Salesforce Revenue Cloud, Salesforce Nonprofit Cloud.
Technology, Media, FinTech, Built Environment, Education, Financial Services, Travel, Business Services, Manufacturing, Retail, Hospitality, Technology, Nonprofit and many more…
We’re not just Salesforce Consultants; we’re innovators committed to boosting revenue with transformative solutions. We specialise in Salesforce Consulting, Salesforce Implementations, MuleSoft and custom integrations and Salesforce Managed Services.
Our holding company, Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. Headquartered in New Jersey, Ascendion combines technology and talent to deliver technical debt relief, improve engineering productivity solutions, and accelerate time to value, driving clients’ digital journeys with efficiency and velocity. Guided by “Engineering to the power of AI” [Engineering AI] methodology, Ascendion integrates AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital.
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