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According to a survey by McKinsey Global, 48% of B2B customers want remote interactions when scouting for new suppliers, and about 45% want remote ordering and reordering? This means that businesses today need to push forward digital operations to increase B2B sales and interactions with their customers.
Businesses can benefit from a wealth of data when they go digital, which may help them plan and manage customer interactions. When they do this, businesses are expected increase B2B Sales and outperform their competitors. One way businesses achieve this is with Salesforce Revenue Cloud.
Salesforce Revenue Cloud: The one-stop solution
Salesforce Revenue Cloud is the one-stop solution for all your business’ B2B Sales needs. It gives you the ability to access multiple Salesforce tools under one platform, so you can focus on growing your revenue across all channels. With Salesforce Revenue Cloud, you’ll have everything you need to manage your partners, customers, and sales processes – all in one place. Since it’s built on Salesforce’s trusted Sales Cloud platform, you can be sure that Revenue Cloud will scale as your business grows.
Digital solutions to enhance B2B customer experiences
Revenue Cloud provides businesses with the ability to take their customer interactions to the next level. With Salesforce’s B2B Commerce capabilities, companies can create an online presence that is tailored to meet the needs of their B2B customers. Businesses can also use Salesforce CPQ & Billing to streamline their quoting and billing processes to provide their customers with a seamless experience from start to finish.
Salesforce Revenue Cloud gives your customers a smooth self-service experience. Using Revenue Cloud’s unique platform, customers can add their items to the cart with various configurations of products or services. that your business sells and later connect with a sales rep for sales support if they want to. When customers connect with a Sales rep, the sales rep will already be provided with the customer’s information, such as purchasing history, if there is any. With that information at hand, the sales rep can provide customers with a customised and personalised interaction to increase B2B sales.
Furthermore, businesses can tailor their online storefronts and include tailored pricing. These ensure that the purchase experience over the web is seamless and pleasant.
Increase real-time interaction
B2B buyers expect real-time interaction with their vendors across the entire purchase journey. Customising the interactions that B2B buyers have with your organisations can become key to converting them. Salesforce Revenue Cloud provides businesses with the ability to offer their customers personalised experiences in real-time. Sales reps can use Salesforce CPQ & Billing to configure quickly and price products/services for their customers to get the best possible deal.
Businesses that use Salesforce Sales Cloud and Revenue Cloud can improve real-time interactions with their customers using features such as Salesforce’s Sales Console. Salesforce’s Sales Console gives sales reps a 360-degree view of their customers so that they can see all the information they need in one place. Sales reps, to increase B2B sales, can also use the Sales Console to place orders, create quotes, and manage renewals – all in real-time.
How Salesforce Revenue cloud can improve business agility
Salesforce Revenue Cloud also provides businesses with the ability to be agile and respond quickly to changes in the market. With Salesforce’s Partner Relationship Management (PRM) capabilities, companies can manage their partner relationships more effectively to drive more sales through their channels.
How can your business leverage these features best? By working with an award-winning Salesforce partner who has extensive experience with Revenue Cloud, like us, you can get the most out of Revenue Cloud to drive more sales and grow your business.
Click here to find out why Pracedo is recognised as one of the top Billing specialists in the world.
Better your sales strategies with enhanced data visibility
What if you could redesign or rework your sales strategies, to increase B2B sales, based on how customers behave?
With Salesforce’s B2B Commerce analytics, businesses can track how customers interact with their online storefronts. They can also use Salesforce CPQ & Billing to track quotes and billing activity to understand where there might be room for improvement. Salesforce Revenue Cloud provides businesses with enhanced data visibility to see which sales strategies are working and which ones need to be improved.
This data can be used to redesign your sales strategies to be more effective and drive more sales. It can also improve the customer experience, so buyers have a better experience when they interact with your business.
Revenue Cloud is the perfect solution for businesses that want to drive more sales and improve customer experiences. With its enhanced data visibility, sales strategies can be improved, and the customer experience can be tailored to meet the needs of B2B buyers better.
Increase B2B sales across all channels
Salesforce Revenue Cloud gives businesses the ability to sell across all channels – online, in-person, or over the phone. With Salesforce’s B2B Commerce capabilities, companies can create online storefronts that allow their customers to purchase products/services 24×7.
With Salesforce CPQ & Billing, businesses can configure and price products/services for their customers to get the best possible deal – whether they’re purchasing online, in-person, or over the phone.
Salesforce Revenue Cloud also provides businesses with the ability to manage their partner relationships more effectively to drive more sales through their channels. With Salesforce’s Partner Relationship Management (PRM) capabilities, businesses can create and manage partner portals, so partners have all the information to sell their products/services.
If you want to sell across all channels and maximise your sales, Salesforce Revenue Cloud is the perfect solution. With its ability to create online storefronts, configure and price products/services, and manage partner relationships, Salesforce Revenue Cloud can help your business drive more sales and grow.
Simpler integration across the salesforce ecosystem
Marketing Cloud. This gives businesses the ability to connect their sales, service, and marketing teams to Revenue Cloud to create a seamless experience for their customers.
Revenue Cloud can also be integrated with Salesforce’s App Cloud, so businesses can extend the functionality of Salesforce Revenue Cloud to meet their unique needs. Since Revenue Cloud is built on the Salesforce platform, it benefits from Salesforce’s constant innovation – allowing businesses to constantly take advantage of the latest Salesforce features and capabilities.
If you’re looking for a solution that is simpler to integrate across your Salesforce ecosystem, Revenue Cloud is a perfect choice. With its native integration with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, and its ability to be extended with Salesforce App Cloud, Revenue Cloud can help your business create a seamless customer experience.
Utilise out of the box API from Revenue Cloud to integrate your app/website with CPQ for capturing sales as well as integrating your ERP system to Salesforce Billing for syncing invoices, credit notes, payments, revenue recognition and more using the billing API.
Shahed Miah, Senior Consultant at Pracedo 
Why should you choose Pracedo to implement Revenue Cloud?
We help our customers identify which Salesforce solutions can fast-track their revenue success. With a tailored approach to each customer, we implement Salesforce Revenue Cloud to each of our customer’s needs and goals to ensure that they have a scalable solution that can skyrocket their growth.
By involving a Platinum Partner like us, you can:
Get in touch today to realise the benefits that we can bring your organisation with a Salesforce Revenue Cloud implementation.
- Ensure that your Revenue Cloud is built to your bespoke needs, using recommended best practices and scalable methods.
- Set automations up such as discounting rules, discounting schedules, approvals processes, etc. for when you launch, resulting in a more efficient Salesforce Revenue Cloud that can save you time and resources.
- Alleviate pressure on your teams to mould the platform to their needs without the proper technical knowledge or training.
- Benefit from our team’s technical knowledge and experience in successfully building digital transformation projects.
- Give your teams the best start with Salesforce by utilising our training to ensure they can get the most out of your custom configurations.
- Save time and money by fast-tracking your success with Revenue Cloud and ensuring that your platform will launch when you need it to.
Get in touch today to realise the benefits that we can bring your organisation with a Salesforce Revenue Cloud implementation.
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Pracedo is an award-winning Summit (Platinum) Salesforce Consulting Partner that delivers innovative Salesforce implementations to forward-thinking customers.
With over a decade of experience focused on Salesforce, we work with our customers to unlock the platform’s power through tailored implementations that facilitate achieving business goals and ambitions. Our talented team of over 80 Salesforce professionals globally means that Pracedo offers a boutique consultancy experience, delivered locally to you, with the breadth and depth of knowledge earned from delivering over 1000 projects across our locations.
Pracedo specialises in Digital Transformation and Change Management. Implementations and customisations include: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Revenue Cloud, Salesforce Experience Cloud and Salesforce Nonprofit Cloud.
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