Outdoor & Cycle Concepts #PowerUp with Pracedo

Outdoor & Cycle Concepts (O&CC), who operate under the brand names Cotswold Outdoor and Cycle Surgery amongst others, help individuals to have great experiences outdoors. They provide help and advice as well as sporting and outdoor goods to help make your experience something you’ll never forget.

Pracedo worked to build new sales processes inside of Salesforce by setting up validation rules, which restricted sales reps ability to move on until all relevant data had been collected, this improved data quality from the start. The ability to attribute sales to a specific team enables managers to create targeted KPI’s. Robust reporting on new processes will give O&CC the ability to compare forecast against performance to continue improving.

O&CC wanted to step away from tracking their sales processes using traditional paper methods as this was producing poor data quality and not providing the insight required to improve their service. They hoped that by improving data capture and quality the Sales team could focus on building relationships with their customers and driving sales.

'Pracedo have been first-class from start to finish, the customer journey from consultation phase all the way through to implementation has been fantastic. Introducing new software to a team can be a daunting step however, Pracedo really came to understand our needs and suggested ways that could help us work towards a more efficient future.'

Adam Cracknell (Commercial Sales Manager)

Customer Success

International Alert #PowerUp! with Pracedo

International Alert are a non-profit organisation who work with people directly affected by conflict......

Learn more >
International Alert Logo

Messagebird #PowerUp! with Pracedo

Messagebird makes communication between your team and your customers as simple as possible. They have......

Learn more >
Messagebird Logo

UNiDAYS #PowerUp! with Pracedo

UNiDAYS are the world’s leading student network, with access to over 10+ million students world......

Learn more >