OKA: Connect, Collborate & Perform With Sales Cloud & Service Cloud
Create visibility over the end to end customer journey with Sales Cloud and Service Cloud…
Connecting your contact centre with Salesforce Service Cloud can result in a huge win for your service team. By using data available across Salesforce, you will have full visibility about your customer concerns and success metrics. With this information, you can save time and resources – while increasing engagement and customer satisfaction.
We deliver Salesforce Service Cloud solutions for global brands
With a Salesforce Service Cloud implementation, you'll have one place to see all of your customers' issues, so that you can make the right decisions at the right time while reducing admin time.
Our Service Cloud Consultants will help you to deliver fast, responsive customer service to your customer from anywhere, at anytime - so your business is remote work ready.
Our Digital Transformation experts will help to optimise your workflows and automate repetitive tasks, so you can focus on what really matters - your customers' happiness.
Our Salesforce Developers will help your customer service run flawlessly with seamless integrations to your in-house tools with custom development and third-party productivity tools with AppExchange integrations.
We help our customers to increase their efficiency and effectiveness with Salesforce Service Cloud. As award winning, experienced Salesforce Consultants in Melbourne and Brisbane, we’ve delivered results for customers across Australia who are hoping to make their service teams work smarter.
Salesforce projects complete
Salesforce experts
Explore how we’ve helped our customers create success with Salesforce Sales Cloud by exploring our customer stories.
Create visibility over the end to end customer journey with Sales Cloud and Service Cloud…
Simplify. Sell. Assess. HARDWARE | SALES CLOUD + SERVICE CLOUD | RICOH The Challenge Ricoh is a global provider of technology, multinational imaging and electronics. Ricoh had a lengthy sales
Our Salesforce Service Cloud implementation will ensure that you have on the go access to your customer service portal, so you’ll always be in the know with your latest customer data.
Our Salesforce Consultants will help you to automate your customer service needs and set rules to ensure that your agents are always productive, but never overstretched.
Our Salesforce Service Cloud implementation will ensure that your agents have access to all your customers’ data through one medium – allowing them full insight into behaviour. With this information they can personalise and predict needs for each specific person, making the agent-to-customer relationship more efficient.
Have a chat with one of our Australian Salesforce implementation experts to see how Pracedo can guide you on your journey
Address: 17 Carlisle Street, London, United Kingdom, W1D 3BU
Phone: +44 (0)203 510 0910
Address: Level 7 / 180 Flinders Street, Melbourne, VIC 3000
Australia
Phone: +61 (03) 70035556
© Copyright Pracedo: Platinum Salesforce Consulting Partner serving EMEA and APAC
Pracedo acknowledges the Traditional Owners and Custodians of the land on which our Melbourne office is based, including the People of the Eastern Kulin Nation, the Boonwurrung and the Wurundjeri People, and pay our respects to their Elders past, present and emerging. Being an organisation with national reach, we further extend our respect to all the Traditional Owners and Custodians across Australia.