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Make Customer Service Your USP With Salesforce Service Cloud

Boost your customer lifetime value with our Salesforce consulting solutions

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Deliver Amazing Customer
Service With The World's #1 CRM

See the whole picture

With one place to see all of your customers' issues, you can make the right decisions at the right time while reducing admin time with Salesforce Service Cloud.

Customer service, anywhere, on the go

Use the mobile app to deliver fast, responsive customer service anywhere, on the go.

Work smart, not hard

Optimise your workflows and automate repetitive tasks, so you can focus on what really matters - your customers' happiness.

Integrate with ease

Upgrade your customer service with seamless integration with productivity tools like Mailchimp, Survey Monkey and DocuSign.

Improve Your Customer Service With Pracedo

We can help you boost your customers’ happiness like never before. With more than a decade of experience, we understand how to help businesses achieve success. Whether you need help carving out your processes, implementing Salesforce Service Cloud, or training staff on the Salesforce platform – we’re here to elevate your customer experience.

Tell Us Where You Need Help

The Benefits Of Salesforce Service Cloud

With on the go access to your customer service portal, you’ll always be in the know with your latest customer data with Salesforce Service Cloud.

Automate customer service needs and set rules to ensure that your agents are always productive, but never overstretched.

Your agents have access to all your customers’ data through one medium, allowing them full insight into behaviour. With this information they can personalize and predict needs for each specific person, making the agent-to-customer relationship more efficient.

From start to finish, Pracedo were a delight to work with. They were true professionals with a desire to deliver the best possible solution for my company's needs. Their planning and communication was excellent, and their expertise and drive in constant supply. I completely recommend them.
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Kickstart Your Service Cloud Project

Have a chat with one of our implementation experts to see how Pracedo can guide you on your journey

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    EMEA

    Address: 17 Carlisle Street, London, United Kingdom, W1D 3BU

    Phone: +44 (0)203 510 0910

    APAC

    Address: 1 Nicholson St, East Melbourne VIC 3002, Australia

    Phone: +61 (0)401 994 154

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    © Copyright Pracedo: Premium Salesforce Consulting Partner serving EMEA and APAC

    Pracedo acknowledges the Traditional Owners and Custodians of the land on which our Melbourne office is based, including the People of the Eastern Kulin Nation, the Boonwurrung and the Wurundjeri People, and pay our respects to their Elders past, present and emerging. Being an organisation with national reach, we further extend our respect to all the Traditional Owners and Custodians across Australia.