Excellent Experiences, Every Time, Anywhere With Salesforce Community Cloud

Build websites, portals & apps with our platinum Salesforce Consulting solutions

Cultivate Empowered
& Engaged Communities

Customer Service

Empower customers to self-serve and manage their accounts with Salesforce Community Cloud and Service Cloud portals, websites and applications.

Volunteer Engagement

Inform and interact with volunteers to increase community engagement through Community Cloud, Salesforce CMS and Chatter.

Partner Relationship Management

Create a partner relationship management solution for your team and your partners for effective channel management.

Stakeholder Reporting

Feed back to Donors on the impact of their support to foster long-lasting relationships through Nonprofit Cloud, Grant Management and Community Cloud 

Your Tried, Tested & Proven Partner

We are an experienced Salesforce Community Cloud partner with excellent customer reviews on the Salesforce Appexchange.  With more than a decade of experience, we take a methodical approach to understanding your needs and enabling your organisation with new ways to engage your audience.

The Benefits Of Salesforce Community Cloud

When it comes to delivering connected digital experiences, Salesforce is the world’s number one CRM platform. Community Cloud gives your workforce the ability to scale your solutions with global access to one solution, from anywhere, at any time.

With Community Cloud, you can create digital experiences that are tailored to your users. Utilise data to form targeted and personalised content at any point, on any platform.

Integrate data from Salesforce, third party or legacy sources. Connect it to Community Cloud leads, opportunities, cases, campaigns and custom objects.

Increase engagement by building user rewards like custom profile badges. Give your community the tools to endorse each other for skills or expertise. 

By bringing your data together in one place on Salesforce, you’ll be able to build better-personalised content and a higher level of account management. 

With Community Cloud you can build digital experiences that are fully responsive, and easy to use. Provide a streamlines customer experience across mobile, tablet or desktop.

Analyse and optimise your digital experience with customised Lightning dashboards in Community Cloud. Add increased visibility with a single source of truth.

Our Clients

Creating Salesforce Community Cloud implementations for the world’s most innovative brands.

The Impact Of Salesforce Community Cloud

Kickstart Your Community Cloud Project

Have a chat with one of our implementation experts to see how Pracedo can guide you on your journey