Messagebird Fly High with Sales Cloud
Messagebird makes communication between your team and your customers as simple as possible. They have been revolutionising the communication industry by sending millions of messages in as little as 10 minutes. 15,000 global customers now rely on MessageBird to make these conversations efficient, convenient and more accessible than ever before. They had an existing set up which their team how outgrown. It was impossible for the new ‘suppliers team’ to manage their workload in the set up which was built for the ‘sales team’. Poor data was leading to inaccurate forecasting and reports. Processes needed streamlining to free up time for the important things. Pracedo built the 'supplier team' a new page layout which put all the relevant information at their fingertips. We improved data quality by setting up an approval process with locked stages. Messagebird also gained insight into their unsuccessful opportunities to analyse why some deals weren’t won. "Fantastic team of good natured pros. They did a great job of assessing our needs and seeing a customised configuration through to the finish. I would very much recommend their services!" -Noel Wigdor, Business Intelligence Lead.
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