Concentra #PowerUp! with Pracedo
Concentra worked with an existing CRM which was outdated and proving costly to manage. They also had a lot of problems with poor data quality and poor user adoption, which created a cycle of both continuing to get worse. A new system was needed which would allow them to collect and analyse data on internal processes.
Salesforce was used to create a single source of truth, incorporating all aspects of the business from creating a lead to sending out the order. CPQ was used to build easy and accurate quotes which could be sent to and signed by a customer without ever needing to leave Salesforce. Multiple quote templates were built, which would automatically show the correct information depending on the customer’s needs. They also used Salesforce to assist with forecasting and to cut down on administrative tasks.
International Alert #PowerUp! with Pracedo
International Alert are a non-profit organisation who work with people directly affected by conflict to build lasting peace. They were using Salesforc...Learn more >
Messagebird #PowerUp! with Pracedo
Messagebird makes communication between your team and your customers as simple as possible. They have been revolutionising the communication industry ...Learn more >