
Salesforce’s latest AI solution, Agentforce 2.0, is planning to revolutionise how marketing teams engage with audiences, streamline campaigns, and subsequently
IT leaders are on the frontline, balancing innovation with security and efficiency to drive organisational success. Salesforce’s latest AI-powered functionality
Salesforce’s latest AI solution, Agentforce 2.0, is planning to revolutionise how marketing teams engage with audiences, streamline campaigns, and subsequently optimise performance. Integrated with Salesforce Marketing Cloud, Data Cloud and designed to harness the power of AI, Agentforce empowers marketers to deliver highly personalised experiences at scale while boosting productivity by automating previously manual processes and outcomes.
IT leaders are on the frontline, balancing innovation with security and efficiency to drive organisational success. Salesforce’s latest AI-powered functionality built directly into the platform, Agentforce, is designed to support IT departments. It achieves these goals by simplifying and securing customer interactions across multiple channels. For CTOs and CIOs, Agentforce represents a significant opportunity to streamline operations, enhance security, and seamlessly integrate with existing infrastructure—all while lightening the load on IT teams.
High-tech businesses often face challenges around data fragmentation and quality, but a structured approach can overcome these obstacles. By starting small and leveraging Salesforce’s robust platform, businesses can address their data concerns and build trust in their AI readiness.
In today’s customer-centric landscape, delivering exceptional service is non-negotiable. Traditional customer service methods struggle to keep up with rising expectations for efficiency, personalisation, and availability. Salesforce’s Agentforce is an AI-driven platform designed to address these challenges. By enabling 24/7 support, streamlining inquiries, and providing real-time data access.
High-tech businesses often face challenges around data fragmentation and quality, but a structured approach can overcome these obstacles. By starting small and leveraging Salesforce’s robust platform, businesses can address their data concerns and build trust in their AI readiness.
In today’s customer-centric landscape, delivering exceptional service is non-negotiable. Traditional customer service methods struggle to keep up with rising expectations for efficiency, personalisation, and availability. Salesforce’s Agentforce is an AI-driven platform designed to address these challenges. By enabling 24/7 support, streamlining inquiries, and providing real-time data access.
Data is the foundation of AI systems, but in the high-tech sector, many businesses hesitate to adopt AI due to a perceived lack of data quality. At Pracedo, a Salesforce Partner, we frequently encounter this concern: “Our data is too poor for AI to work.” This fear can paralyse innovation and prevent companies from leveraging tools like Salesforce’s Agentforce.
Customer experience is more crucial than ever. With a multitude of options at consumers’ fingertips, the ability to provide exceptional service can be the differentiator that sets a brand apart.
The travel and tourism industry is undergoing a profound transformation, driven by changing consumer preferences and technological advancements. As travellers increasingly seek personalised, seamless experiences, new-age disruptors are emerging to challenge traditional business models.
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