|Luca Sarno joined Pracedo in 2016 and has been using the NPSP for almost two years. He has worked on two large scale projects with CAP and Human Appeal which have involved an in-depth knowledge of fundraising practices as well as the Salesforce configuration involved in implementing a new org.
When did you first use NPSP?
I used the NPSP on a large scale project for Christians Against Poverty which involved churches, their congregations and much of the fundraising capabilities. However, prior to that I had been able to install it into my own developer org which is a great way to learn in a practice environment.
What are your favourite features?
The flexibility and range of tools which come out of the box are great. I have found the address management and customisable rollup functions really helpful and the naming conventions are my personal favourite.
I have to say also that the Power of Us Hub is a must for anyone interacting with the NPSP. It has a wealth of information and the Salesforce.org team are very quick at offering support when you need it.
Luca’s Top Tips for Donation Naming Conventions
Where do you see the NPSP having the biggest impact for Nonprofits?
It has a really positive impact on account management and recurring donations. This is because the NPSP Account Model allows for Nonprofits to understand the relationships individuals have to organisations and each other. Often this is something they’ve not had previously, especially when moving from spreadsheets! Recurring donations are also much easier to manage with the NPSP and require minimal customisation for some customers.
What next for NPSP?
I’m really excited about the new Customisable Rollups feature because I think that this is going to improve setup for Admins. It will be really good tom manage more of their org in the one place and I hope that we’ll see this applied to more objects in the future.
Luca’s Advice for the NPSP Exam